The breakfasts featuring mushrooms, bacon, and fresh juices were delightful, and the staff were very friendly; the location, just a 5-minute walk from Bergidum Theatre.

We spent one night here on our way to the Costa da Morte and made a stop here to rest. It was a good idea because access to the hotel from the A6 motorway is very easy and there are also several service stations for refuelling. It is even easy to find free parking in the area and hotel has a loading and unloading area for guests and a car park in front of the hotel. As if that were not enough, five-minute walk takes you to the city centre, where you will find cash machines from all the banks. hotel area is very quiet. person who attended us in reception when we arrived was very kind and explained to us, on the map of the city, everything related to the gastronomic theme. Otherwise the rooms were very clean, it was wide, some with balcony, beds very comfortable. we did the ckeck-out everything was also easy. We did not hire breakfast. price/quality ratio was good. recommendable.

Maybe he could use a remodel of the bathroom because he no longer takes the bathtub and should change it for a shower tray because the truth is that I was quite limited in and out to shower, but this did not detract from anything.

Good location, 5 mins walk from the historic centre of Ponferrada. Very attentive and friendly staff. Comfortable mattress.

The room was very small...it's true that it had a wide balcony, but it wasn't facing south, so it didn't have many hours of sun. In the bathroom there was no disposable toothbrush, it is true that it is not mandatory, but for the price of the room it should be included. My complaint is negative towards the room for the price, as it was 110 euros a night, and I found a very small room, a toy dryer and no toothbrush. They took advantage of the pull of a well known MTB march, and spent raising the price for what it is, a simple room of about 50 euros/night. When I got home I realized that I had forgotten my mobile phone charger there, I wrote them an email and I'm still waiting for the answer after more than two weeks.

We have stayed at this hotel multiple times and it has always been a great choice for us. The location is perfect, as we can easily walk to the city center and enjoy the beautiful park nearby. It's also quite close to the famous castle, which is a must-visit attraction. The rooms are spacious and modern, equipped with all the amenities we needed for a comfortable stay. The staff are friendly and helpful, providing excellent service throughout our time here. We especially enjoyed the breakfast, which was delicious and well-presented. this hotel exceeded our expectations and we highly recommend it to everyone.

We recommend this hotel to all.

provided breakfast was gorgeous with fruit, cheeses plus bacon, exceeded our expectations.

No!

Fantastic service here! The breakfast spread was top-notch - they had delicious mushrooms, fresh cut fruit, and crispy bacon. 🥓

The twin room was fabulous, had a mini bar fridge, air conditioning, and a work desk. The staff were pleasant and exceptional, their services were exceptional. The location was easy, not very far from Castillo de Ponferrada Castle.

The bathroom was flooded.

The location of the hotel was quite convenient, as it was close to the main town center and provided easy access to various restaurants and attractions. The reception area was well-maintained and the staff, such as Susana and Victor, were extremely helpful and friendly, offering exceptional assistance during our stay. The breakfast area was also pleasant, with a fabulous breakfast spread and a comfortable atmosphere.

One drawback was the lack of parking facilities, forcing guests to park on the street.

loud synthesizer music in the bar or at breakfast. The suitcases had to be hauled up some stairs at the entrance. The fan of the air conditioning clattered, windows could not иу open because of the busy street (noise).

Breakfast very sufficient Room super

No complaints

The parking situation was a breeze for us. We had pre-booked garage space, but upon arrival, we were graciously given a suite instead for the remainder of our stay. The staff went above and beyond to accommodate us. I highly recommend this hotel.

The hotel is located near the entrance and has a good garage (costs not a little, but we were with a trailer on the way and this was perfect).

The bar/restaurant was mostly staffed with only one person. Often nobody could be found.

The staff at the reception (Mrs. Susane) was extremely friendly. She made us feel welcome.

Nothing

The hotel is ideally located close to the town centre and the famous Castle. The rooms are modern, clean and have comfortable beds and nice showers. The staff is friendly, helpful and accommodating. The underground carpark is secure and great for motorcycles.

The wifi may be slow and unreliable, which could be a problem for business travellers.

The free mini bar was a very nice touch, shame it had only soft drinks but you can't really complain!

Having the towel rack above the bath / in the shower was a bit odd; form over function!